About

FAQ

• Where is the store based?

  Vaudreuil-Dorion, Canada

• Do you accept orders placed outside of the US?

  We sure do! There are a few exceptions where prohibited by law.

• How long will it take to receive my order?

  We will usually ship your order within one business day via Canada Post.

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. United States and international shipping delivery times may vary between 1 and 2 weeks.

  If you require special shipping arrangements, please do not hesitate to contact us.

• Can I pick up my order in person?

  Yes! Please send us a note letting us know, and we will send you our coordinates and set a time.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.